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FAQs

As a leading modest fashion brand in Pakistan, we offer a wide range of products tailored to your needs. Our most prominent products include simple, printed, embellished, and embroidered abayas, as well as kimonos, jilbabs, and hijabs in countless hues. Additionally, we provide avast collection of skirts, maxi dresses, jumpsuits, kaftans, co-ords, and loungewear. To elevate your look, we also offer numerous accessories, such as hijab magnets, hijab pins, hijab caps, niqab, volumizer scrunchies and bracelets.

We offer a variety of abayas for every occasion,specifically designed to meet your outfit requirements. For casual wear, we have open-front, closed-front, flared abayas, and jilbabs. For semi-formal events, we provide printed and embroidered kimonos and abayas to enhance your daily look. Our formal collection features premium hand-painted,hand-embellished, and hand-embroidered abayas, perfect for weddings, elegant gatherings, and formal parties.

Yes,we offer abayas in multiple sizes to ensure a comfortable fit for everyone.Whether you need an XS or an XL, we have something for everyone.

Our abayas are made from high-quality materials like premium nida, chiffon,georgette, and satin silk, ensuring both comfort and elegance. Our aim is to make your abaya as comfortable as you want,without compromising on quality.

Yes,you can customize your abayas in any size you want without any additional charges. We ensure you look your best, free of cost, and hence, do not charge for customization.

Yes,we offer worldwide international shipping of all our products. Whether you live in the UAE, UK, U.S., Australia, Saudi Arabia or anywhere else, we ensure our abaya reaches your doorstep, safely and on-time.

Our order processing typically takes 2-3 business days. Delivery times vary based on location, with local orders taking 3-5 days and international orders taking 7-14 days.

We accept returns and exchanges within 14 days of delivery, provided the items are unworn and in their original packaging. Please refer to our return policy formore details.

Yes,we have a walk-in store in the Centaurus Mall, Islamabad, where you can try on the abayas before purchasing.

You can contact our customer service via email at info@malbus.com.pk or through Call/WhatsApp: +92 308 1245023

Yes,we offer discounts and promotions. Subscribe to our emails and follow us on social media to stay updated.

Since each abaya is made of a different fabric, it has specific care requirements.For embroidered and embellished abayas, it is highly recommended to only get them dry-cleaned when needed. However, for daily-wear, plain abayas, a gentlehand washing is recommended. Afterwashing, our experts recommend air-drying the abayas instead of using a dryer.Once they are fully dry, iron them on the recommended temperature and hang them to preserve their shape and glamor.

Yes,you will receive a tracking number once your order has been shipped, allowing you to track its progress.

You can stay updated with our latest offers by subscribing to our email/SMS and following us on social media platforms.

A jilbab abaya, also known as Namaz Chadar, is a type of abaya that covers you from head to toe, without the need for an extra hijab. Its loose-fitted fabric provides you complete coverage of your body while keeping your comfort level intact.

When it comes to modest clothing, Malbus leads the way with its premium collections and unmatchable quality. Our abayas are worn, loved and praised worldwide andleave no room for error. We have a special corner for you in mind whiledesigning our premium-quality abayas, so you can rest assured knowing youchoose quality over quantity.

Yes,we have a vast range of embroidered abayas that feature intricate embellishments, machine-embroidery and intricate hand-embroidery, giving youroutfit an elevated, premium look all day, every day.

Yes,many of our abayas come with matching hijabs, and we also offer separate hijabsthat can be paired with our abayas.

If you receive a damaged or defective item, please contact our customer service within 7 days of delivery for a replacement or refund.

Unfortunately,we do not offer gift wrapping services.

Please refer to our size chart on the website to find the perfect fit. If you need further assistance, our customer service team is happy to help.

Orders can be canceled or modified within 24 hours of placement. After this period,changes may not be possible.

Yes,we do accept bulk orders for special events or groups. Please email us at info@malbus.com.pk or contact us via WhatsApp at +92 308 1245023. Our consulting team will reach out to you.

Keep your abaya in a clean, dust-free place and avoid exposing it to direct sunlight. Use paddedhangers to help retain its shape.

You can leave a review on the product page of ourwebsite or on our Google My Business account. Your feedback is greatlyappreciated.

Yes,we occasionally release limited edition and exclusive abayas. Keep an eye onour website and social media for announcements.