Frequently Asked Questions

What information malbus collects?

Malbus collects personal data from visitors to the website who register their information or who use the online store. We also use cookies (as described below) and track IP addresses so that we can improve our services and enhance your malbus experience. In addition, malbus collects some protected personal information (e.g., name, address, telephone number(s), credit card information, email address, etc.) from our customers who submit a customer information card at one of our stores, from our affiliated companies and, on occasion, from unrelated third parties. To serve you better, we may combine information you give us with other information which is publicly available.

Malbus does not knowingly collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register and/or use the online store.

How malbus uses information you provide?

The data that you choose to provide to us at one of our stores or online, and the data that we may collect, is used by malbus to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order.

Malbus maintains customer data for purposes of customer relationship management, marketing research, analysis and promotion by either giving the appropriate consent on our web site or by submitting your email address on a customer information card. Malbus will send you through email, announcements on products, promotions and invitations to malbus events based on your purchase profile.

If you provide incomplete or inaccurate data, malbus may be unable to inform you of specific promotions or events and to provide you with our services.

Does malbus share your information with others?

Malbus does not sell, rent or, except as described below, disclose our client's names, addresses, email addresses or other personal information to any non-malbus group entity.

Malbus maintains customer data in our secured electronic worldwide malbus customer database throughout the world, by malbus selected contractors specialized in the management of personal data (e.g. storage of data, mailing, etc.) acting as data processors of malbus.